Privacy policy

Who we are

pages in color runs this website and sells the pages in color journal (together, the "Services"). Our checkout and store are powered by Shopify. This policy explains how we collect, use, and share your personal information when you visit the site, buy from us, or write to us. By using the Services, you acknowledge that you've read it.

What we collect

"Personal information" means anything that identifies you or can reasonably be linked to you. Depending on how you use the Services, we may collect:

• Contact details: name, billing and shipping address, phone number, email.
• Payment details: card or payment information and transaction details. Payments are handled by our payment processors; we don't store full card numbers ourselves.
• Order activity: what you view, add to your cart, buy, cancel, or return.
• Messages to us: anything you include when you email us.
• Device and usage info: browser, IP address, and how you navigate the site, collected through cookies and similar technologies.

Where it comes from

Directly from you (at checkout or when you email us), automatically from your device as you use the site, from service providers who process information on our behalf, and from partners or other third parties.

How we use it

• To run your order: process payment, ship your journal and pen, handle refunds, and send order updates.
• To improve the site: understand what works and fix what doesn't.
• To tell you about new colors and launches, if you've opted in. Every marketing email has an unsubscribe link.
• To keep things secure: prevent fraud and abuse.
• To answer you: customer support and questions.
• To follow the law: respond to valid legal requests and enforce our terms.

Who we share it with

We share personal information only where it's needed:

• With Shopify and other vendors that work on our behalf: payment processing, fulfillment and shipping, IT, analytics, cloud storage, and customer support.
• With marketing and advertising partners, where we use advertising services. Depending on where you live, you may be able to opt out of targeted advertising (see "Your rights" below).
• When you ask us to, for example so a carrier can deliver your order.
• In connection with a business transaction such as a merger, or to comply with legal obligations and protect our rights and the rights of others.

We don't sell your personal information for money.

Shopify

The Services are hosted by Shopify, which collects and processes information about your access to and use of the Services in order to provide and improve them. That information may be transmitted to and shared with Shopify and third parties in other countries. For certain Shopify features, Shopify is responsible for processing that information, including responding to your rights requests. See the Shopify Privacy Portal and Shopify's consumer privacy policy to learn more.

Third-party links

We link to other sites, such as TikTok and a study in Science. We don't control them and aren't responsible for their privacy or security practices. Check their policies before sharing information there.

Children

The Services aren't intended for children, and we don't knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you're a parent or guardian and your child has given us their information, email us and we'll delete it.

Security and retention

No security measure is perfect, and we can't guarantee that information you send us is secure in transit. Please don't send sensitive information by email. We keep personal information as long as we need it to provide the Services, meet legal obligations, resolve disputes, and enforce our policies.

Your rights and choices

Depending on where you live, you may have some or all of these rights. They aren't absolute, and in some cases we may decline a request as the law allows.

• Access: ask what personal information we hold about you.
• Delete: ask us to delete it.
• Correct: ask us to fix inaccurate information.
• Portability: ask for a copy, or for us to transfer it to someone else.
• Opt out of sale, sharing, or targeted advertising. If your browser sends a Global Privacy Control signal, we treat it as an opt-out request for that browser. We don't respond to other "Do Not Track" signals.
• Marketing emails: unsubscribe any time with the link in the email. We may still send order and account emails.

To use any of these rights, email [email protected]. We may need to verify your identity first. You can also use an authorized agent, who'll need to show proof that you've authorized them. We won't treat you differently for exercising your rights.

Complaints

If you're unhappy with how we've handled your information, email [email protected]. Depending on where you live, you may also be able to appeal our decision or complain to your local data protection authority.

International transfers

We and our service providers may store and process information outside the country where you live. When we transfer information out of the European Economic Area or the UK, we rely on recognized mechanisms such as Standard Contractual Clauses, unless the destination is considered to offer adequate protection.

Changes to this policy

We may update this policy as our practices or the law change. We'll post the new version here, update the "Last updated" date, and give notice where the law requires.

Contact

Questions, or want to use your rights? Email [email protected].