Refund policy
Simple and specific, because every journal is made to order in a small first print run.
Full refund before it ships, or if it arrives damaged. Just email us.
Before your order ships
You can cancel your preorder for a full refund at any time before it ships. Email [email protected] with your order number and we'll refund the full amount you paid, including shipping, to your original payment method.
If your order arrives damaged
If your journal or pen arrives damaged, email [email protected] within 7 days of delivery. Include your order number and a photo of the damage, and we'll refund you.
All other returns
Once your order has shipped, we can't accept returns or exchanges for any other reason.
Refund timing
Approved refunds go back to your original payment method. Your bank or card issuer may take several business days to show the credit.
Questions
Email us at [email protected]. A real person will answer.